Covid-19 Update

Updated: 9th April 2021

With new government guidelines recently announced we are so happy to announce our shop in MARLOW will be open as of MONDAY 12TH APRIL and we will be operating all of our buying options once again including CLICK & COLLECT and SAME DAY LOCAL DELIVERY.  We will be operating within the guidelines with masks to be worn when visiting us, limited customer numbers within the shop and we will be making use of the outside area of the shop in Liston Court. To keep everyone safe masks will be required and social distancing guidelines adhered to.

DELIVERY

Due to local and national lockdowns as well as health and safety guidelines that have been implemented, our operations have changed to ensure staff safety. We are able to offer continued national and local deliveries as well as a click & collect service and a same day call & collect service.

ROYAL MAIL DELIVERY

Due to increased demand for couriers across the UK we are experiencing some delays with our nationwide deliveries. We have made the decision to dispatch all our dated orders 2 days before your chosen date to ensure delivery is made on or before your chosen date. At the moment we are unable to guarantee delivery on your chosen date unfortunately but we are using Royal Mail Tracked service which has a higher success rate than any other service.
Please do bear with us and our couriers as we work to make sure everything gets to you on the expected date.

We do apologise for any inconvenience this has caused, we are dispatching our orders as quickly as possible to ensure they arrive in appropriate time to your loved ones.

If you have any concerns or questions regarding your order and delivery, please contact us at theshop@flowerstudiomarlow.co.uk or sales@flowerstudiomarlow.co.uk and one of our team members will get back to you within 24hrs.

You can find out more regarding Royal Mails current services https://www.royalmail.com/coronavirus

LOCAL DELIVERIES, CLICK & COLLECT and SAME DAY CALL & COLLECT

MARLOW SHOP, 4 LISTON COURT

Our daily local standard and dated delivery for our customers is back in full and we are now able to offer a same day service.  Our shop in Marlow will be open from MONDAY 12TH APRIL and we will offer a normal service within the guidelines including CLICK & COLLECT at our Marlow shop daily as well as a SAME DAY COLLECT service. We will continue to service collections outside where possible in Liston Court and masks will need to be worn when collection is made to ensure everyone is safe.

BOURNE END SHOP, FLOWERLAND

Our shop in BOURNE END is located within a garden centre and is offering a full service within the government guidelines. Our shop is fully stocked and open as normal with masks worn at all times, hand sanitiser available and social distancing adhered to. Services include CLICK & COLLECT at our BOURNE END shop daily as well as a SAME DAY COLLECT & LOCAL DELIVERY service.

If you have any concerns or questions regarding your order and delivery, please contact us at theshop@flowerstudiomarlow.co.uk and one of our team members will get back to you within 24hrs.

PLACING YOUR ORDER

We have several options but suggest using our website from the comfort of your own home. Its easy to use and has a full selection of our products updated regularly. However there are several other options.

GIVE US A RING

MARLOW SHOP, 4 LISTON COURT

You can call us on our shop number 01628 477990 where a member of our team will be happy to help. Please note are shop will be fully open as of MONDAY 12TH APRIL and normally opening times will resume.

BOURNE END SHOP, FLOWERLAND

You can call us on our shop number 01628 523200 where a member of our team will be happy to help. Please note as this shop is positioned within a garden centre we are currently open.

E-MAIL

We regularly check our e-mails through the day at sales@flowerstudiomarlow.co.uk and theshop@flowerstudiomarlow.co.uk

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