Covid-19 Update

Updated: 5th January 2021

Our shop in Marlow is now temporarily closed within the government guidelines however we are offering CLICK & COLLECT and SAME DAY CALL & COLLECT with all collection being made outside the shop in Liston Court and ensuring that we are all covid safe masks will be required and social distancing guidlines adhered to.

DELIVERY

Due to local and national lockdowns as well as health and safety guidelines that have been implemented, our operations have changed to ensure staff safety. We are able to offer continued national and local deliveries as well as a click & collect service and a same day call & collect service.

ROYAL MAIL DELIVERY

Due to increased demand for couriers across the UK we are experiencing some delays with our nationwide deliveries. We have made the decision to dispatch all our dated orders 2 days before your chosen date to ensure delivery is made on or before your chosen date. At the moment we are unable to guarantee delivery on your chosen date unfortunately but we are using Royal Mail Tracked service which has a higher success rate than any other service.
Please do bear with us and our couriers as we work to make sure everything gets to you on the expected date.

We do apologise for any inconvenience this has caused, we are dispatching our orders as quickly as possible to ensure they arrive in appropriate time to your loved ones.

If you have any concerns or questions regarding your order and delivery, please contact us at support@flowerbe.co.uk and one of our team members will get back to you within 24hrs.

You can find out more regarding Royal Mails current services https://www.royalmail.com/coronavirus

LOCAL DELIVERIES, CLICK & COLLECT and SAME DAY CALL & COLLECT

Our daily local standard and dated delivery for our customers is back in full and we are now able to offer a same day service.  We will also be able to offer click and collect at our Marlow shop daily as well as a same day call & collect service. However to avoid any unnessesary travel we are happy to deliver locally with our contactless service just request when you phone. All collections will be made outside the shop in Liston Court and masks will need to be worn when collection is made to ensure everyone is safe.

If you have any concerns or questions regarding your order and delivery, please contact us at theshop@flowerstudiomarlow.co.uk and one of our team members will get back to you within 24hrs.

PLACING YOUR ORDER

We have several option but suggest using our website from the comfort of your own home. Its easy to use and has a full selection of our products updated regularly. However there are several other options.

GIVE US A RING

You can call us on our shop number 01628 477990 where a member of our team will be happy to help. Please note we are manning the phones from 9.30am – 3.30pm in National Lockdown.

E-MAIL

We regularly check our e-mails through the day at sales@flowerstudiomarlow.co.uk and theshop@flowerstudiomarlow.co.uk

 LASTLY………..